Heavy Clean
Time to catch up.
Time to feel at home.
For overdue cleaning and areas that need more attention. All the included Medium Clean tasks, with additional detail for doors, baseboards, blinds and accessible spaces.
Selected extras are priced before you book.
Book a Heavy CleanFirst eligible clean? Your 10% welcome saving and separate White Glove inspection are available for this clean too. Explore offers & perks.
Room by room
Know exactly
what gets done.
Choose an area to see its included tasks. Your full agreed checklist stays with the booking.
Includes every standard Medium Clean task. Additions at this level are marked below.
Included in your Heavy Clean
Bedrooms
- Make beds and fluff pillows
- Change bed linens
- Dust nightstands and headboard
- Vacuum under bedAdded in Heavy
- Rotate mattressAdded in Heavy
- Clean under-bed storageAdded in Heavy
Nursery or Children’s Rooms
- Sanitize toys and surfaces
- Change crib sheets
- Wipe changing table
- Organize toys and books
Closets and Storage
- Tidy and organize closets
- Wipe closet shelves
- Vacuum closet floors
*Laundry requires suitable working machines on site, enough time for the cycles, and owner-provided supplies and linens.
Review the areas that apply to your property. You can remove tasks you do not need when booking; removing included tasks does not lower the package base price.
Your plan. Your progress. Your proof.
See the work.
Even from here.
Open your account and see where your clean stands. Your checklist, updates and cleaning records stay together.
Choose a step to explore the example.
Your property
Heavy Clean
See completed and remaining tasks as your cleaner updates the checklist.
- Kitchen counters and sink
- Bathrooms cleaned
- Beds made with fresh linens
- Floors vacuumed and mopped
- Owner supplies restocked
- Final check and completion photos
Fresh linens are in the labeled cupboard.
Interactive illustration. No customer or live job data.
Fresh Start Promise
We stand behind
the agreed clean.
If we miss a task on your agreed checklist, we return and complete it. If we miss the agreed return deadline, the whole cleaning visit is on us.
Review the checklist and completion records in your account. These are reporting and return deadlines, not limits on how long a correction may take.
Reporting and return times
We complete the correction and take new after photos before clocking out again.
With White Glove inspection, reporting begins at final inspected close-out.
See full promise terms
A task on your agreed checklist, including purchased reset work and add-ons, that we missed when completing the clean. New mess, unbooked tasks, repairs and maintenance are outside scope. This promise does not cover guest ratings, review removal, lost booking income or accommodation charges.
Your reporting window starts at the original cleaner clock-out: 1 hour for rental turnovers and 24 hours for all other cleanings. For turnovers, the owner or authorized property manager must also report before the next guests arrive. Review your agreed checklist and completion photos in your account. Unread alerts do not extend the window; correction visits do not restart it. Guest-stay reports do not qualify for the turnover promise.
After we receive an eligible missed-task report, we return to the property and clock in within 2 hours for turnovers or 48 hours for all other cleanings, with agreed usable access available. These are return deadlines, not deadlines to finish the correction. We complete the missed agreed task and save new after photos of the corrected area before clocking out again. We do not work with rental guests present.
For an urgent pre-arrival rental issue, call (207) 249-8648; if unanswered, try (207) 904-9813. Tell us the property, missed task and arrival time. We aim to reply within 30 minutes; a delayed reply alone does not trigger a refund. We compare the report with the checklist, inspection and before-and-after records. Customer photos are optional; incomplete records alone do not dismiss a report.
If we miss the applicable return-and-clock-in deadline for an eligible missed agreed task despite usable agreed access, we return the amount paid and waive any unpaid balance for the whole affected visit, including purchased add-ons and any same-day priority fee. This is not a task-only refund; other visits are unaffected. We confirm an eligible refund decision within 1 business day. Completion of the originally missed work remains included at the next agreed usable access, without another purchase or delaying the refund.
Bonus: a history of your property
Arrival and completion photos and videos document what was visible before and after each clean. Comparing records between stays helps narrow down when an item went missing, was damaged or changed.
Your cleaning records are available inside your account, alongside the job details and notes.
A plan that matches your property
A few things to know.
Is a Heavy Clean right for my property?
Choose Heavy when cleaning has fallen behind or accessible areas need more attention. Review the included tasks and tell us about the condition of your property so we can agree on the right work before accepting.
Book one visit or arrange ongoing care. Your selected tasks define the work for each visit.
Compare cleaning levelsWhat do I need to provide for laundry?
Supply the linens, towels and laundry products. We need suitable working machines on site and enough time for the required cycles. Tell us about the laundry you need when we agree on your checklist.
Which tasks are optional extras for a Heavy Clean?
These tasks are outside the standard Heavy Clean checklist. You can select them when booking; the additional price is shown beside each task.
Bathrooms
- Clean inside cabinets+$9.00
Which tasks need a separate quote?
These tasks are not included in the standard checklist or job price. Ask us about them so we can agree on the work and price separately.
Dining Room
- Clean chandelier or dining light
Kitchen
- Clean inside oven
- Clean inside refrigerator
- Descale dishwasher
Bathrooms
- Descale showerhead and grout
Closets and Storage
- Purge and label storage
Windows and Doors
- Clean interior glass
- Clean exterior windows
Floors and Carpets
- Spot clean carpet stains
- Shampoo carpets
- Polish hardwood floors
Furniture and Upholstery
- Leather conditioning
- Spot treat upholstery stains
Garage or Workshop
- Organize tools and storage
Porch, Patio, or Sunroom
- Clean sunroom glass
Fireplace or Wood Stove
- Inspect and dust stove pipe
Specialty Services
- Post-construction cleanup
- Move-in/move-out full clean
- Carpet shampooing
- Exterior window cleaning
- Organizing and decluttering
- Seasonal deep reset
How is the price calculated?
The starting price is $280, plus $0.01 per square foot and your selected cleaning extras. Same-day priority adds 10% when available. A requested two-cleaner team adds a separate 10% team fee and includes a Level 3 Master Cleaner.
White Glove is a separate inspection, not an extra working cleaner. Your selected team, inspection and any eligible offers are shown in your total before you pay your deposit.
When is my booking confirmed?
Your 50% deposit is charged when you request your date. We confirm the appointment by accepting the booking. If declined or not accepted by your requested start time, we automatically initiate a full deposit refund. The remaining balance is due after your clean.
Less on your list.
More time for you.
Choose your clean. See your fixed price. Request your date.
Book a Heavy Clean